Project – International Hotel Group

"This is a very clever and flexible solution that we can roll out to our properties throughout the Network irrespective of the variety of their existing infrastructure" Group Procurement Manager, Melbourne, Vic

Client:
International Serviced Apartment Group
Location:
75-room serviced apartment complex
Melbourne, Victoria

Project Summary:
A key metropolitan site was selected as a trial in preparation to a roll out to over 125 properties throughout Australia and the Pacific. The project requires a flexible solution that can accomodate a variety of legacy systems and national networks. The client required a number of customised applications including interactive directory and room-service functionality, and a self-funding advertising capability. Importantly, the system is required to be easy for property managers to update and operate. Facing significant hardware redundancies with the federal Governments analogue television switch-off, the client was looking for an econominical alternative to replacing the entire in-room entertainment equipment.

Scope of Work:
Swift Networks designed an integrated Digital Services solution including:

Foxtel and free to air television services with electronic program guide
Free to air radio services
Video On Demand (including movies, property directory and locale features)
VoIP telephony (with capped and integrated billing)
2 levels of Internet access – via television and PC access
Messaging system
Integration with client premium loyalty card
Customised Static and Dynamic Content including
- integration of client’s corporate branding
- interactive menu and directory options
- a number of revenue generating advertising solutions
Ongoing network management and support
Total project design, engineering and project management

Challenges:

Optimise existing and legacy systems
Provide inexpensive solution to analogue television switch-off

Key Outcomes:
The Swift solution exceeds all project parameters and is currently under evaluation.